Help Center
  1. Help Center
  2. DebugMail Support Team

DebugMail Support Team

Welcome! You can raise a request for DebugMail Support Team.

General request

Powered by Jira Service Management
{"xsrfToken":"cc8ae68aa0e0319e282f2598973a5f4cc3339976_lout","branding":{"id":"2","key":"td","name":"DebugMail Support Team","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#58c796","headerLinkHoverBGColor":"#58c796","headerBadgeColor":"#58c796"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"td","projectId":10470,"serviceDeskId":2,"name":"DebugMail Support Team","description":"<p>Welcome! You can raise a request for DebugMail Support Team.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"73","name":"Billing Problem / Refund","descriptionHtml":"","callToAction":"Billing Problem / Refund","introHtml":"","icon":10984,"iconUrl":"https://wbtech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10984","groups":[9],"key":""},{"id":"44","name":"General request","descriptionHtml":"","callToAction":"General request","introHtml":"","icon":10984,"iconUrl":"https://wbtech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10984","groups":[9],"key":""}],"reqGroups":[{"id":9,"name":"General"}],"orderMapping":{"9":[44,73]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MGY5NDg0NC03MmZhLTRkY2UtOTcxYy1jMmU0YzY1YTAwNmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDQ3MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTAwODg3MTgsIm5iZiI6MTc1MDA4NzUxOH0.24QzdoMSZKDZCb4ETxPbTsQ_ETpN7zct1qm5FFwJKz4","targetCollection":"upload-project-10470","endpointUrl":"https://api.media.atlassian.com","clientId":"40f94844-72fa-4dce-971c-c2e4c65a006b","tokenDurationInMins":20}},"reqCreate":{"id":44,"projectId":10470,"form":{"name":"General request","descriptionHtml":"","callToAction":"General request","intro":"","instructions":"","icon":10984,"iconUrl":"https://wbtech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10984","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/44","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/44","calendarParams":{"firstDay":0,"date":"2025-06-16T18:25:18+0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MGY5NDg0NC03MmZhLTRkY2UtOTcxYy1jMmU0YzY1YTAwNmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDQ3MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTAwODg3MTgsIm5iZiI6MTc1MDA4NzUxOH0.24QzdoMSZKDZCb4ETxPbTsQ_ETpN7zct1qm5FFwJKz4","targetCollection":"upload-project-10470","endpointUrl":"https://api.media.atlassian.com","clientId":"40f94844-72fa-4dce-971c-c2e4c65a006b","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wbtech","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"cc8ae68aa0e0319e282f2598973a5f4cc3339976_lout","baseUrl":"https://wbtech.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://wbtech.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"41943040","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"40f94844-72fa-4dce-971c-c2e4c65a006b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7fbcd8c3b11f4d748ae27875641e4f69","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}